CONTACT US

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Tel: 01242 620003

sales@deversaddlery.com

 

Unit 4 Gamma

Orchard Industrial Estate

Toddington

GL54 5EB

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FAQ

 

Commonly asked information can be found below, if you have any other queries please use the contact form above or call 01242 620003

1

How do I place an order?



Select the options you require and add to the basket, repeat for all your required items. Check your basket carefully and proceed through the checkout. You can also call us on 01242 620003. 

2

Payment 



Payment is made through Paypal. The Paypal Portal will accept card payment without needing a Paypal account.

3

Delivery



We aim for Next Working Day Delivery for UK Mainland Addresses. (If items are in stock and ordered before 2pm. Cut off time is subject to change. Excludes UK Remote areas, Northern Ireland and Channel Islands)

We always aim to dispatch your order as soon as possible. Orders placed after 2pm will be dispatched next working day. 

Any orders placed after 2pm on Friday will be dispatched the following Monday.

4

Secure ordering and payment options



Payment is made via our Paypal. You may pay by Card or your Paypal Balance.   

5

Returns and refunds



Please telephone 01242 620003 or email us if you wish to return or exchange an item.

You have 14 days in which to contact us regarding a return. Then 14 days to return the item.

For reasons of hygiene Bits may only be returned/exchanged in unused condition.

In the case of a return for refund or exchange you will be responsible for the return postage cost.

6

Advice



If you need advice about something please use the Contact Form or telephone 01242 620003.